Blair West are supporting an established North East business in their search for an Account Manager for a government funded project that will be delivered over the next three years.
The role reports directly to the Director of L&D and would suit an experienced Account Manager who deals with high-value clients.
The opportunity:
- To act as the primary point of contact for a portfolio of high-value government department clients.
- Good stakeholder management should include monthly meetings and understanding of the needs, objectives, and challenges of each local authority.
- Keeping abreast of developments and trends to support your understanding of the client’s needs.
- Delivering in line with the SLA
- Develop a feedback process
- Produce and analyse data relating to the contract, addressing any concerns promptly.
- Provide proactive advice, insights, and support to enhance the client experience and deliver strategic value.
- Prepare high-quality reports and briefing documents for presentation to the Board.
- Ensure compliance with all relevant legal, regulatory, and organisational policies and standards.
You’ll be the ideal candidate for this position if you have:
- Experience as a Client Account Manager who has death with high value accounts
- Knowledge of public – private partnerships would be desirable.
- Strategic mindset with the ability to understand complex client environment and deliver tailored solutions.
- Proficient and experienced in collating data for reporting.
- Strong MS Office experience.
Our commitment
Blair West is an equal-opportunity employer. We embrace diversity and inclusion at every stage of the recruitment process. We are committed to fairness, equality, and ongoing diversity training for our team to give our candidates and clients a feeling of belonging during their experience with us. Please speak to their consultant if you require reasonable adjustments at any stage during their experience with us.
